Richmond Cleaners Modern Slavery Statement

This Modern Slavery Statement sets out the steps Richmond Cleaners has taken, and continues to take, to ensure that modern slavery and human trafficking are not present in our business operations or supply chains. We are committed to acting ethically, with integrity and transparency in all business dealings, and to implementing effective systems and controls to safeguard against any form of modern slavery.

Our Commitment and Zero-Tolerance Policy

Richmond Cleaners adopts a strict zero-tolerance approach to modern slavery, human trafficking, forced labour, child labour, and all forms of exploitation. This applies to our own operations, our employees, contractors, and all parties who provide goods or services to us. We will not knowingly work with any individual or organisation that engages in, or is complicit in, modern slavery or human trafficking.

All employees and managers are responsible for upholding this commitment in their day-to-day activities. We expect everyone working for or with Richmond Cleaners to behave ethically and to support our efforts to identify and remove any risk of exploitation.

Our Business and Supply Chain

Richmond Cleaners provides professional cleaning services to residential and commercial clients. Our supply chain includes providers of cleaning products, equipment, consumables, uniforms, facility services, and other professional support. Due to the nature of our sector, we recognise the potential risk of labour exploitation in lower-paid and subcontracted work, and we are committed to robust oversight of these areas.

Supplier Standards and Due Diligence

We require all suppliers and contractors to comply with applicable labour, employment, and human rights laws and to adhere to our zero-tolerance stance on modern slavery. As part of our onboarding and ongoing relationship management, we assess the ethical standards and labour practices of suppliers considered to be higher risk based on geography, industry, or nature of work.

Our standard supplier terms require suppliers to confirm that they do not use forced, bonded, or involuntary labour and that they provide fair working conditions, including lawful wages, reasonable working hours, and safe workplaces. We reserve the right to terminate relationships with any supplier that fails to meet these expectations.

Supplier Audits and Monitoring

Richmond Cleaners conducts proportionate supplier audits and reviews as part of our approach to managing modern slavery risks. These audits may include document reviews, site visits where appropriate, and discussions with management about recruitment practices, working conditions, and grievance mechanisms.

Where potential concerns are identified, we will work with suppliers to develop and monitor corrective action plans within defined timeframes. Failure to address serious concerns or evidence of modern slavery will result in escalation, which may include suspension or termination of the business relationship.

Training, Awareness, and Reporting Channels

We provide guidance and awareness materials to managers and employees so they can recognise the signs of modern slavery and understand how to respond. Those involved in procurement, recruitment, and supplier management receive additional information on risk indicators and due diligence expectations.

Richmond Cleaners encourages anyone who has concerns about possible modern slavery or unethical conduct to report them using our internal reporting channels or by raising concerns directly with a manager. Reports may be made confidentially. We will investigate all genuine concerns promptly, take appropriate action, and protect individuals who raise issues in good faith from detrimental treatment.

Continuous Improvement and Annual Review

We recognise that tackling modern slavery is an ongoing process that requires vigilance and continuous improvement. Richmond Cleaners regularly evaluates the effectiveness of our policies, due diligence procedures, and training to ensure they remain robust and proportionate to the risks in our operations and supply chain.

This Modern Slavery Statement is reviewed and updated annually by senior management. The review considers changes in our business, emerging risks in the cleaning and facilities sectors, feedback from audits and investigations, and evolving best practice standards. Where necessary, we strengthen our controls, refine our risk assessments, and revise contractual requirements with suppliers to further reduce the risk of modern slavery.

This Statement has been approved by the leadership of Richmond Cleaners and reflects our ongoing commitment to operating with integrity, respect for human rights, and a clear zero-tolerance stance on modern slavery and human trafficking.